Disney Plus is a streaming site that Walt Disney Company owns. Today we will tell you details about how to sign out of Disney Plus and how to fix it if it is not working properly.
It is a great streaming site with a huge video library and most of Disney’s TV series and movies.
This also includes the tentpole franchises such as Marvel and Star Wars. Some of the popular shows at Disney Plus are “Loki,” “WandaVision,” and “The Mandalorian.”
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Now let’s look at how you can log out from Disney Plus:
Logging out from Disney Plus is a very process and it will hardly take you a minute to do so. You can either log out from a single device or from all devices at once.
Disney Plus never had the feature from where you can log out from all devices at once. However, in April 2020 Disney Plus added these features.
Moreover, this feature helps as it will protect all information of your account. Also, you will know who is using the login credentials when you are watching on many devices mainly the public ones.
How to sign out of Disney plus on all devices
#1 How to sign out of Disney Plus on mobile
Step 1
Open your Disney Plus application.
Step 2
Click on your profile icon. It is on the bottom right-hand side of the lower menu.
Step 3
Now select “log out” so that you can sign out from your device. Also, you can click on “account” then click on the “log out of all devices.”
Step 4
Click “log out” from all devices
Step 5
Lastly, enter the password to confirm this process.
#2 How to sign out of Disney Plus on your browser
Step 1
Go to the official website disneyplus.com.
Step 2
Log in and then click on the profile icon. It is on the right-hand side on the top.
Step 3
You can either tap on the “log out” and only log out of the browser or you can tap on “account” and then select “log out of all devices.”
Step 4
Please enter the password to confirm it.
How to fix Disney Plus when not working
You came back from your work and want to have a relaxing night watching your favorite show. But you see that Disney Plus is not working.
There can be a lot of issues if you cannot get the app up and running on the phone or tablet, or TV. Here are 5 things you can do if your Disney Plus app is not working.
#1 Close the app and then restart it
Such an issue can be resolved when you use your PC or software by easily restarting it. If you have the app on your smartphone, restart it after shutting the app.
It is easy to fix issues like this simply by closing any app and rebooting your smartphone.
You can find instructions on closing any app on your iOS or Android device. Once you complete your app, then launch again and look if the issue is solved or not.
Moreover, if the issue is not your smart TV, simply close and restart your app on your TV.
#2 Check your internet connection
It seems obvious; however, if you cannot connect to your Disney Plus app, check your WiFi settings. There are two ways to check it.
First, you can look at the cellular signal or WiFi strength on your tablet or phone. Also, you can try to watch an audiovisual on a different streaming site like Netflix or Amazon Prime.
Moreover, if you see your connection issue, you have to reboot the cable modem and WiFi router.
First, you need to turn both of them off for 2 – 3 minutes. After that, turn it on and wait for 10 – 15 minutes for the connection to establish again.
#3 Check if the app is offline
Even though Disney Plus is available at all times, if you have any connectivity problem, it is best to check if their service is offline.
There are a lot of detector apps or websites that can check service status and websites.
All you need to do is go to a detector website and check the network status of Disney Plus.
#4 Clear cache
If none of the above 3 methods works and the app on your device is not working, there are chances of a corrupted application cache.
Moreover, if you have an Android phone, it is simple to clear cache with just some simple steps. Also, the process might depend on the Android version you are using.
However, the general process is:
- Firstly you need to start your settings app.
- Secondly, click on “apps and notifications.”
- Thirdly, tap on “see all apps,” then click on Disney Plus app.
- Fourthly, click on “storage and cache.”
- Lastly, click on “clear cache.”
For iOS, it is not an easy process to clear the cache on the phone. You need to uninstall and then install the app from App Store.
#5 Resolve common Disney Plus error codes
Disney Plus may help you if they can detect the issue. The app will display an error text to solve the problem. Most of these are cryptic, but it is better than nothing.
Here are some error codes to solve the issue.
Error Code: Seventy Three
One will see this error code when they try to stream content from a different region or country that Disney doesnt permit. It would help if you rebooted your modem and router.
Also, if you are using VPN, you can see this code. You have to turn it off.
Error Code: Forty Three or Twenty Four
This happens if you have an unstable WiFi/internet connection. You can resolve this by resetting the WiFi modem and router.
Error Code: Eighty-Three
This means there is some compatibility problem with the device. Check if your device is compatible with the app, and then restart it.
Final thoughts
We hope you know how to log out and fix issues on your Disney Plus app. If none of the above methods works, you need to go to the official website and click on the help center.
Follow the manual as given to resolve you issue!
