According to one of the announcements by Disney, using the latest version of the Genie+ app may not be the best decision. So, here is the real news, which has come as quite a surprise for all.
There is one thing constant when you visit Disney World, Disneyland, or any other Disney theme park. You are guessing it right! It is waiting in a long queue till you reach the gates.
Now, it is evident that this is a constant problem considering the popularity of Disney parks.
Besides, millions of guests come for their perfect vacation at Disney World. As a result, the parks are never empty, and the crowd seems to be constantly growing.
What is more? Guests seem not to be happy with the solutions to the overcrowding problem. The newly launched Lightning Lane and Genie+ app is not getting good reviews. While there is a free version of the Genie system, guests have to add credits to be able to upgrade to the Genie+ version.
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What does the premium version of the Genie+ app offer?
You can benefit from the reservation system when you upgrade to the premium version. Moreover, you can purchase special Lightning Lanes to enjoy your favorite rides minus any interruption.
However, for some reason, Disney enthusiasts and loyalists are showing criticism and frustration towards the new system.
Moreover, this has been the case since the launch of the Genie+ app. According to reports, the guests were finding the new system very confusing.
According to some statistics, we can consider there is a mixed reaction towards the new system. The reviews state that the Genie+ app does not deliver as promised.
It was to be used as a premium service for a better Disney experience. However, it turns out to be just another costly vacation planner.
On the other hand, a group of Disney enthusiasts seems happy with it. The latter is undoubtedly a smaller group in comparison because the other half feels Disney is now earning incentives to have a long queue.
Disney needs to find problem areas after it has issued the warning
You can escape the long standby line at Disney World for $15.00 per day per Guest by making a Lightning Lane reservation and returning at that time. The pricing is slightly higher at Disneyland, at $20 per hour.
After the warning, even Disney recognizes that Genie+ and Lightning Lane aren’t a guarantee that you’ll get to see all of your favorite rides and attractions. It’s unusual for a firm to identify the flaws in its product in this way.
Disney claims that using Disney Genie+ and Lightning Lane will result in a more efficient Park experience. However, the firm is stepping back on its portrayal of these new services. Moreover, they are revising their official descriptions online.
You can find several cases in the past where guests paid $20 for special access and were stuck in extremely long lineups. Therefore, it is clear that Disney needs to focus on its major problem areas immediately.